Our Frequently Asked Questions may be able to answer general enquiries, or you can contact our Enquiries and Complaints team. Under the Freedom of Information Act (FOIA) we maintain a publication scheme (see below). If the information you are looking for is not there, you can put your request in writing to us. This can be by letter, email or fax.

Send your request to:

Freedom of Information Request
Information and Complaints Team
Housing Corporation
Maple House
149 Tottenham Court Road
London W1T 7BN
Fax: 020 7393 2099
Email: foia@housingcorp.gsx.gov.uk

If you have any questions you can contact our Enquiries and Complaints Team on 0845 230 7000.

Our Publication Scheme

Under the FOIA every public authority is required to adopt and maintain a publication scheme setting out the classes of information it holds, the manner in which it intends to publish the information, and whether a charge will be made for the information. The purpose of a scheme is to ensure a significant amount of information is available, without the need for a specific request.

• The Corporation's Publication Scheme

Publications

The Corporation has a list of publications on our website.  If you require any assistance please contact the Enquiries and Complaints Team, as above.

Right of Review of the Corporation's Response to a Freedom of Information Request

If you are dissatisfied with the response you receive from the Corporation, or have not received a response within twenty working days of your request, you should, in the first instance, seek an internal review of that decision by writing to:

Board Secretary
Housing Corporation
Maple House
149 Tottenham Court Road
London W1T 7BN
Fax: 020 7393 2099
Email: foia@housingcorp.gsx.gov.uk

Review by the Information Commissioner

If you are dissatisfied with the outcome of your response from the Corporation, you may seek an independent review from the Information Commissioner.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 01625 545 700
Fax: 01625 524 510
Email: mail@ico.gsi.gov.uk
Website: www.informationcommissioner.gov.uk