Management

The guidance and good practice highlighted here aim to help housing associations meet our regulatory requirements for good management. This includes rent levels, the quality of service provided to residents and proper maintenance of the homes their residents live in.

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The Right to Manage
12 Dec 2006

Good practice guide November 2006
Guide on effective rent arrears management
24 Oct 2006

This guide supports the summary and the Improving the Effectiveness of Rent Arrears Management: Good Practice Guidance published by ODPM (now DCLG) in June 2005.
Working with the Police
31 Jul 2006

A guide to partnerships between local authorities, the police and housing associations
Anti-social behaviour fact sheet 1
31 Jul 2006

The Anti-social Behaviour Act 2003 – Part 2
Anti-social behaviour fact sheet 2
31 Jul 2006

Housing Injunctions available under the Housing Act 1996
Anti-social behaviour fact sheet 3
31 Jul 2006

Demotion Orders
Anti-social behaviour fact sheet 4
31 Jul 2006

Possession Proceedings
Internet use in sheltered housing
31 Jul 2006

Older people’s access to new media and online service delivery
No bother!
31 Jul 2006

No bother - positive approaches for social landlords, community groups and young people to tackle youth nuisance
Anti-Social Behaviour Guide
28 Jul 2006

This practical guide will assist front line staff dealing with a wide of variety of anti-social behaviour cases and outlines how to develop action plans and use a number of legal remedies.

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Management

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