This report explores the experiences, attitudes and expectations of a small number of young (under 25 years of age) housing association (HA) tenants.
Improving standards and performance
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This Sector Study provides data and information on Almshouse Charities registered with the Housing Corporation as registered social landlords (RSLs).
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(How) Are You Being Served? A Good Practice Guide on Complaints Handling in Housing Associations2 Oct 2002This good practice guide helps associations improve performance and comply with the Corporation's Regulatory Code
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This Sector Study provides data and information on Abbeyfield societies registered with the Housing Corporation as registered social landlords (RSLs).
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Best Value: housing and support15 Jul 2002This good practice guide takes account of the requirements of both the Housing Corporation's Regulatory Code and also the Supporting People programme. It provides housing associations with an understanding of how the Best Value process can be applied to housing and support services.
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This paper aims to set out some ideas on how housing association might embed risk management. It also includes case studies showing how other organisations are tackling this issue.
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This Sector Study analyses stock turnover in the HA sector at the regional level.
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This Sector Study analyses the characteristics of HA housing stock affected by low demand and neighbourhoods containing low demand HA housing stock.
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Source 55 - Guide to Local Rents 200129 Jan 2002Compares rents charged by housing associations in 2000/2001 at the local authority level with rents in other tenures and between associations.
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The performance indicators (PIs) for 2000/01 are the first set to be published under the new framework, which was introduced to focus on service delivery to tenants.
