Responding to residents' needs

This report is based on the findings from an evidence review aimed at establishing what is known about social fragmentation within English housing estates and deprived neighbourhoods.

In this issue: Profile of sector stock, Tenant activity, Decent Home Standard map, Movement to target rents and NROSH

A practical toolkit aimed specifically at housing providers and the residents with whom they work.

This research project looks at some of the practical challenges that South Asian elders face in meeting their housing and support needs.

The paper looks at moving towards a common language to accurately describe older people’s housing.

Under current legislation there is no absolute mechanism for residents’ groups to complain to the Housing Ombudsman if they are in dispute with their landlord. The toolkit aims to redress this.

This In brief introduces a critique of Tribal’s research report: ‘A real choice for tenants?’.

In this issue: drivers of satisfaction for BME tenants, culturally sensitive services, Gold events, the Existing Tenants Survey, and NROSH regional seminars

This report summarises the findings of two qualitative research projects that have been commissioned by the Housing Corporation to improve our understanding of BME tenants

The Clean Break project focused on how housing and drug treatment services can work together more effectively and makes recommendations for future improvements. August 2008.