Engaging tenants and communities in decision-making about their homes, neighbourhoods and landlord services is now seen as the only way to make social housing an attractive sector of choice for people in England. Capita’s National Tenant Engagement Conference pinpoints how the current regulatory shake-up in social housing will rebalance scrutiny and expertise to better support residents’ needs and aspirations.

Coinciding with the National Tenant Voice Consultation and the launch of the Tenants Services Authority, this timely event examines how meaningful tenant involvement can be embedded and sustained at a national, regional and local level including:

• Partnership working across communities
• Building trust and capacity with tenants
• Driving and measuring performance
• Investing in training

Don’t miss this opportunity to question the new strategic leads on tenant participation and learn from our award winning speakers to gain valuable ideas for use in your area. Take away proven engagement strategies tailored to specific and diverse client groups.

Key note speaker: 

Peter Marsh, Chief Executive Designate, Tenants Services Authority

To Book:

Capita Conferences