This leaflet has been produced by the Housing Corporation along with the Department for Communities and Local Government to explain how you can complain about a housing association and what to do if you remain dissatisfied: Complaining about a Housing Association.

You can also contact the Housing Ombudsman Service for further advice.

The following leaflet explains how you can complain about the Housing Corporation: Complaining about the Housing Corporation (complaints2.pdf)

The Corporation has appointed an Independent Complaints Reviewer who deals with complaints about the Housing Corporation after they have been fully considered through our internal procedure.